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About Us

About My Care Matters

Health Care Excellence Designed for You

At My Care Matters, we believe in the power of compassionate care. We are committed to providing exceptional healthcare services that prioritize the quality of life of our clients. We strive with the highest of standards to understand the unique care and support needed for each of our clients.

We dedicate ourselves to promoting the best quality of life to achieve our client’s individual goals to live comfortably and meaningfully in their own homes. Through our person-centered approach, dedicated professionals and commitment to continuous improvement, we strive to make a positive difference in the lives of our clients each day.

Our Services

Who We Are

At the core of our care approach are the following principles:

We care for everyone

Each person under our care is of utmost importance. Our dedicated team of caregivers is trained to provide personalized care that addresses the specific needs of each individual, ensuring their comfort and happiness. We strive to create a safe and nurturing environment that promotes their physical, emotional, and mental well-being.

Promoting independence

We understand that independence looks different for each person, and we work closely with our clients to identify their goals and support them in achieving these goals. Our care approach is centered around promoting independence and enabling our clients to live life to the fullest.

Each client is unique and has a story to share

Every individual has a unique background, life experience, and personal narrative that shapes who they are. We take the time to listen and understand our client’s stories, preferences, and values, ensuring that our care is tailored to their individual needs. By acknowledging and respecting their uniqueness, we create a compassionate and inclusive care environment that fosters trust, understanding, and meaningful connections.

Each client deserves the best care possible

We are committed to delivering the highest quality of care to our clients. Our team of highly trained and compassionate caregivers undergoes continuous professional development to stay updated with the latest best practices in care and is regularly evaluated to ensure we are meeting the unique needs of each client. Our goal is to provide exceptional care that exceeds expectations and enhances the overall well-being of those we serve.

We understand that living comfortably and meaningfully in one’s own home is essential for overall well-being.Recognizing that each individual has unique needs and goals. Our person-centered approach ensures that our clients are actively involved in their care plans, empowering them to make informed decisions about their health and lifestyle and allowing them to achieve their personal goals and maintain a sense of independence and dignity.

The Care Team

At My Care Matters, we value the importance of having a resilient team. Thus, our hiring department not only places a high value on the selection but also on the cultivation of the most competent and passionate care providers. It starts with a diverse pool of applicants. Screening different experiences and perspectives to ensure they are a match with the organization’s values. Subsequently, multiple interviews follow to assess that not only are they qualified but also have the heart and compassion to provide exceptional care to our clients. A thorough reference and criminal record check is done to safeguard and protect our clients. Once hired, the clinical team will continuously provide support and training through both in-person and virtual to ensure that our caregivers are equipped and possess the right skills and knowledge.

Our Management Team

Our team of dedicated professionals is composed of industry experts committed to providing exceptional healthcare services that not only address physical health but also prioritizes emotional and mental well-being. It includes nurses, administrative staff, and other healthcare professionals dedicated to providing the highest quality of client service, ongoing training and support to our caregivers, ensuring exceptional delivery of service to you and your family.

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Our Caregivers

They are compassionate individuals who genuinely care about the well-being of our clients. We take the time to get to know our clients on a personal level, understanding their preferences, interests, and values. This enables us to provide personalized care that is tailored to their unique needs and promotes a sense of trust and companionship. Our rigorous process involves extensive screening, criminal record check and ongoing training to ensure every level of competency is met in providing a safe, ethical and compassionate manner of care.