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At the core of our care approach are the following principles:  

We care for everyone 

Each person under our care is of utmost importance. Our dedicated team of caregivers is trained to provide personalized care that addresses the specific needs of each individual, ensuring their comfort and happiness. We strive to create a safe and nurturing environment that promotes their physical, emotional, and mental well-being. 

Promoting independence

We understand that independence looks different for each person, and we work closely with our clients to identify their goals and support them in achieving these goals. Our care approach is centered around promoting independence and enabling our clients to live life to the fullest.  

Each client is unique and has a story to share 

Every individual has a unique background, life experience, and personal narrative that shapes who they are. We take the time to listen and understand our client's stories, preferences, and values, ensuring that our care is tailored to their individual needs. By acknowledging and respecting their uniqueness, we create a compassionate and inclusive care environment that fosters trust, understanding, and meaningful connections. 

Each client deserves the best care possible

We are committed to delivering the highest quality of care to our clients. Our team of highly trained and compassionate caregivers undergoes continuous professional development to stay updated with the latest best practices in care and is regularly evaluated to ensure we are meeting the unique needs of each client. Our goal is to provide exceptional care that exceeds expectations and enhances the overall well-being of those we serve. 

We understand that living comfortably and meaningfully in one's own home is essential for overall well-being.Recognizing that each individual has unique needs and goals. Our person-centered approach ensures that our clients are actively involved in their care plans, empowering them to make informed decisions about their health and lifestyle and allowing them to achieve their personal goals and maintain a sense of independence and dignity.

Client Stories

We place huge value on strong relationships and optimal care delivery. Client feedback is vital in helping us to get it right. When you talk, we listen.

 Our mom was needing an immediate care assistance when coming out from the hospital and My Care Matters was able to provide the service in a timely, reliable and compassionate way.