We understand the
challenges that comes when families are faced with the reality of caring for
family members at home. Our highly skilled and knowledgeable management team
are committed in helping you find the right options of care specific to your
loved one's need. Our team will make the process seamless and worry free for
everyone involved, while your loved one is being cared for and enjoying their
day-to-day life to the fullest.
This will serve as our initial contact. During this stage, we will emphatically hear and understand the care needs of your loved one. We will answer any questions you may have and explore care options to consider in this complex healthcare world.
We offer plenty of flexibility to accommodate your busy schedule, as such, a virtual option can be explored. During the initial in-person visit, our Care Manager will assess the unique client goals and needs while also allowing you or your family to know more about us. In addition we will also assess the environment to ensure a conducive and safe home for you and your loved one.
After compiling all the gathered information from the in-home care assessment then our competent care managers will develop an individualized care plan. This care plan will then be presented and reviewed by you and the rest of your family. Meanwhile, internally, the process of matchmaking and choosing the best caregiver for your loved one has started. Ensuring the right personality, qualification and interest are taken into account.
Our caregivers will arrive for their initial and succeeding visits. The case manager will render an ongoing assessment and continuous evaluation of the delivery of care. The care plan will be updated as the need arises, to ensure our team are meeting the client's goals.
Our focus is on delivering compassionate personalized nursing care that addresses the physical, emotional, and psychological need of our patients.
We offer a wide range of personal care services designed to enhance your overall quality of life.
We understand the importance of companionship and offer services that cater to individuals in need of support.
Our care services are accessible around the clock, providing you with assistance and support at any hour of the day or night.
Offering compassionate care to those nearing the end of life while providing emotional support to their loved-ones.
We provide care and support in the unique needs of dementia clients including their families.
We provide supportive services for your home environment such as grocery shopping, light housekeeping, bed making, laundry , banking management, pet care and many more.
Our medication management services are designed to assist you in organizing, assisting, administering and keeping track of your medications to improve your overall health and safety.
Our post-hospital care services for patients leaving the hospital are designed to provide continued care and support to individuals as they transition back into their daily lives.
We place huge value on strong relationships and optimal care delivery. Client feedback is vital in helping us get it right. When you talk, we listen.
Our mom was needing an immediate care assistance when coming out from the hospital and My Care Matters was able to provide the service in a timely, reliable and compassionate way.
A quality and dedicated care that truly touches the hearts and soul of their clients and families. My dad was needing palliative care and I was astonished with the level of support we got from the management team, nurses and caregivers. The whole experience gave us the opportunity to cope and improve my dad's quality of life.
My care Matters provided us the needed peace of mind. They looked after our parents as if their own, while I needed to be out of town for work. The caregivers were very professional, kind and very personable that made my parents very happy and comfortable.
All gathered information from the In-home care assessment will be developed into an individualized care plan.
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