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Trusted Home Care Services for Seniors in Port Moody

Home care for seniors in Port Moody means bringing personal care, dementia support and licensed nursing into your parents’ own home, so help arrives around their day instead of the other way around.

We know that comfort and dignity matter as much as the care itself, which is why we build the plan around the person rather than a fixed timetable. We also take the time to understand what your family is actually dealing with before anyone starts, and that matching is where the difference shows up.

Satisfaction Guarantee

If something is not working, we want to hear about it. We are available 24/7, and we will make it right. Your loved one deserves care that feels right from day one, and we stand behind that.

Professional Care Team

Every caregiver we send has been screened, reference-checked, and criminal record-checked. They are trained, matched to your loved one’s needs, and backed by a nursing team whenever clinical questions come up.

Cost-Effective Service

Quality care should not be out of reach. We work with your budget and your situation to build a care plan that makes sense for your family, without cutting corners on the care your loved one receives.

When someone is recovering from surgery or living with dementia, hearing their first language at home matters as much as the care itself. Removing that language barrier is one of the things we build our team around, because it lets a caregiver and a client connect properly instead of working around each other. Conversations stay easy, instructions land the first time, and your mom or dad feels understood rather than managed. Tell us which language your family speaks, and we’ll match you with someone who speaks it.

At My Care Matters, we help Port Moody seniors stay safe, comfortable, and independent at home, from personal care and companionship through to dementia care, medication management, and 24/7 and overnight support. Our caregivers are screened, reference checked, criminal record checked and trained, then matched to each client’s routines, preferences, and language. Whether you need a few hours a week or round-the-clock cover, we work with your family to build a plan and keep updating it as things change, because home is where your loved one belongs and our job is to make staying there workable.

We’d rather you knew who was coming than found out at the door. Your free assessment happens before anything begins, at home, in hospital, or virtually, whichever is easiest for your family, and that’s where we go through routines, preferences, and language needs with everyone who wants to be in the room. The caregiver we match to your loved one comes directly out of that conversation, chosen for compatibility rather than whoever happens to be free. As needs change, we update the plan with you, so the fit keeps working past the first few weeks.

We bring personal care, dementia support, and licensed nursing into your Port Moody home, and most families start with one of these and add others as needs change.

  • Dementia support: familiar surroundings, steady routines, meal preparation, and activities that keep the day engaging
  • Nursing care: wound care, foot care, catheter and colostomy care, medication administration, assessments and post-operative support from our licensed nurses

Tell us what matters most right now, and we’ll build from there.

A Caregiver and Patient Share a Quiet Garden Moment

Nights are often the hardest part, and having someone there through them changes what the rest of the week looks like. Our 24/7 and overnight care covers bathroom visits, repositioning, medication timing, and the restlessness that dementia so often brings after dark. We keep an eye on fall risk, offer quiet reassurance when someone wakes disoriented, and leave a note for your family in the morning so nothing gets lost between one shift and the next. A nurse line is available 24 hours a day behind every overnight shift, so a caregiver in your home is never the end of the chain.

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Caring Hands Serving Comfort at Home

Nobody sets foot in your home before we’ve checked them properly. Every caregiver goes through criminal record checks, reference checks, and more than one interview, and we’re looking for compassion and reliability as hard as we’re looking for skills. Once someone is hired, our clinical team keeps training going both in person and online rather than treating it as a box ticked at the start. If you’d like to check a care aide’s standing yourself, the BC Care Aide Registry is public and searchable.

We’ll come to your Port Moody home for a free assessment before you commit to anything, and we can do it in hospital or virtually if that’s easier. We listen to what’s worrying you, go through medications, and look at daily routines, mobility, and safety around the house, with as many family members sitting in as you want. You come away with a personalized care plan built from that visit, and there’s no commitment required, so you can take the information and decide in your own time.

Our care team is local, and we treat your loved one the way we’d want our own family treated. Get in touch for a free consultation, and we’ll match your loved one with a caregiver who genuinely fits. Our line is answered 24 hours a day at 778-608-4255.

Questions Often Asked

Cost comes down to how many hours you need and whether the visit is caregiver support or licensed nursing, so we quote on your actual care plan rather than a rate card. The assessment is free and carries no commitment, which means you’ll have the number in front of you before you decide anything. We keep our care cost-effective without cutting what matters.

Yes, there’s a minimum visit length, and we’ll tell you what it is when we talk. It exists so your loved one gets unhurried care instead of someone working through a list at speed, and we’ll build a schedule with you that makes those hours count.

Our phone line is monitored 24 hours a day, so you can reach us the moment you need to, and we’ll book your free assessment straight from that call. Families coming out of hospital are often the most urgent, and that’s work we do regularly, so tell us your timeline, and we’ll be clear about what we can put in place and when.

Yes. If your regular caregiver is unavailable, we send a trained replacement who has your loved one’s care plan in hand, so the routine carries on rather than starting over. We arrange the cover ourselves, so you’re not the one making calls, and our nurse line stays available throughout.

Your care plan is built to change as your needs change, and we update it with you rather than holding you to whatever was agreed in month one. If hours need to go up after a hospital stay or scale back as someone recovers, tell us, and we’ll adjust. Ask us about notice terms when we quote and we’ll put them in writing.

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Customized care plan and the best caregiver just for you

All gathered information from the In-home care assessment will be developed into an individualized care plan.