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What services does My Care Matters provide?

We offer a range of personalized care services, including:
• Companionship
• Dementia Care
• End-of-Life Care
• Home Support
• Medication Management
• Nursing Care
• Personal Care
• Post-Hospital Care
• 24/7 & Overnight Care

What makes My Care Matters different from other care providers?

We focus on person-centered care, compassionate companionship, and flexible support that adapts to your changing needs — all delivered by trained and caring professionals.


My Care Matters is a non-franchise organization that is 100% Canadian-owned and operated, allowing us to make decisions locally and respond quickly to the unique needs of our clients and families.


Advantages of choosing a non-franchise, Canadian-owned provider include:
• More personalized and flexible care plans
• Faster decision-making without corporate restrictions
• Strong community connection and local accountability
• Consistent care standards tailored to Canadian healthcare expectations
• Direct communication with leadership and care coordinators
This approach allows us to provide truly individualized care with a personal touch you can trust.

How much do your services cost?

The cost of care varies depending on your specific needs, including the type of service required, level of care, hours of support, and scheduling (such as overnight or 24/7 care).


Because every client’s situation is unique, we offer a free consultation and care assessment to better understand your needs and provide a clear, personalized quote.

How do I get started with care from My Care Matters?

Call us at 778-608-4255 or book an online appointment here in our website click here. We’ll schedule a free care consultation to assess your needs and create a personalized care plan.

Do you provide care assessments at home?

Yes! Our team can conduct in-home care assessments to evaluate the support needed and tailor a care plan just for you. The best part is we do it for FREE and with no-commitment.

Is My Care Matters available 24/7?

Yes — we offer flexible scheduling including 24/7 and overnight care to ensure continuous support when you need it most.

How are caregivers selected and trained?

Our community support workers undergo a thorough screening process, background checks, and ongoing training to ensure professional, compassionate, and safe care.

Can My Care Matters support clients with dementia?

Absolutely. We provide specialized Dementia Care that focuses on safety, routine support, and compassionate engagement for individuals living with memory challenges.

Do you offer nursing care?

Yes — our qualified nurses can provide health-related services including medication support, wound care, vital monitoring, and medical guidance as part of your care plan.

Can family members be involved in care planning?

Absolutely. We encourage family involvement to ensure care aligns with client values, routines, and expectations.

Can care plans be adjusted over time?

Yes — care plans are reviewed regularly and can be updated based on changing health needs, family requests, or caregiver feedback.